🍦🇮🇹 Rubicone Now in Lebanon
✅ Halal, ISO & FDA Certified
🛒 Wholesale & Retail – Serving All Lebanon

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Privacy policy

🔒 1. Introduction

Welcome to Dia Supplies. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our eCommerce platform.

📋 2. What Information We Collect

We collect the following types of information to provide and improve our services:

  • Account Details: Name, email address, phone number, company name, and login credentials
  • Order & Shipping Information: Delivery address, billing details, purchase history
  • Device & Usage Data: IP address, browser type, device information, and usage analytics
  • Optional Data: Support messages, survey responses, wishlists, and preferences

⚙️ 3. How We Use Your Information

  • Process and fulfill orders efficiently
  • Communicate regarding your account, orders, and support requests
  • Improve and personalize your shopping experience
  • Conduct analytics and business operations
  • Send marketing communications if you’ve opted in
  • Comply with legal, regulatory, and tax obligations

📢 4. Marketing Communications

  • We may send you emails or SMS about new products or offers—only with your consent.
  • You can opt out at any time by clicking the unsubscribe link or contacting us at [Insert Support Email].
  • [Add any further details once confirmed]

🤝 5. Do We Share Your Data?

  • Your data may be shared with trusted third-party service providers (e.g., payment processors, delivery partners).
  • We do not sell, rent, or trade your personal data.
  • All partners follow strict data protection and privacy standards.

🍪 6. Cookies & Tracking

  • We use cookies to ensure functionality, personalize content, and analyze traffic.
  • We may use third-party tools like [Google Analytics, Meta Pixel] for insights and marketing.
  • You can manage cookies in your browser settings.

🛡️ 7. How We Protect Your Data

  • We use SSL encryption and secure payment gateways for all transactions.
  • Access to your data is limited to authorized personnel only.
  • Security protocols are reviewed regularly to ensure protection.

📄 8. Your Rights

You have the right to:

  • Request access to the personal data we hold
  • Update or correct your information
  • Request deletion of your personal data (where legally applicable)
  • Opt out of marketing communications

To exercise your rights, contact us at [Insert Support Email].

🗂️ 9. Data Retention

We keep your personal data only as long as necessary for our business operations and to comply with legal requirements.

🚫 10. Children’s Privacy

We do not knowingly collect personal data from children under the age of [Insert 13 or 16 based on local law]. If we discover this has occurred, the data will be deleted immediately.

🔄 11. Changes to This Policy

This policy may be updated occasionally to reflect business or legal changes. We'll post updates on our website with an effective date.

📞 12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Dia Supplies with your business and your privacy.